We request that all lodging and activity guests follow local, county, and state guidelines for safety and maintain social distancing standards while on property. You can review our Cabin Guest Booklet here for an overview of what to expect during your stay.
We are fully open year-round, however due to the unpredictable nature of travel we highly encourage guests to obtain Travel Insurance from a trusted carrier for the beginning of your trip to your return for any unforeseen circumstances. If you have questions or would like more information you can reach out to us at 720-779-2595.
DEPOSIT: A deposit of 50% of the lodging payment is required to hold a reservation regardless of whether the booking was made directly, through our website, or on a 3rd party platform (Expedia, Hotels.com, Booking.com, etc). Full payment of the remaining 50% on all lodging must be made inside of 30 days to guarantee your reservation. If you book through our website, the system can auto-collect at any time within the 30 day period. If notified, we can schedule the remaining balance to be charged the day of your reservation.
Rates: Rates will vary per season and holidays, Call us directly for the best rates! Contact us for details.
*It is also important to note the Base Rate for lodging is not the Total Price. Other booking platforms (Airbnb, VRBO, Expedia, Hotels.com, Booking.com) may not have or include all other taxes and fees and extra charges may apply with bookings that are not made directly with us.
We’ll be reaching out on the day you’re scheduled to arrive via text to confirm and see what your ETA for arriving is. We’ll then send you the self-checkin information through text so you can access your yurt when you arrive.
Check-in starts at 4pm and Check-out is at 10:00 a.m
GUESTS PAYMENT: Guests paying for Accommodations are agreeing to our policy, guidelines and rules.
Guests paying and signing for rentals must present a valid ID at check-in if if they book and are under 25 years old.
A valid credit card must be present and will be kept on file if further charges need to be made. (This applies to ALL third party booking sites as well, i.e Expedia, AirBnB, Etc.)
PAYMENT: We accept American Express, Master Card, and Visa. If paying by check, full payment must be received within 30 days to hold reservation and a valid credit card must be present at check in for incidentals.
For 3rd Party Bookings like Expedia and Booking.com we will charge a 50% deposit to the card on file to verify it’s valid and our system will then auto-collect the remaining balance due the day of the reservation.
MAXIMUM OCCUPANCY: There is a $75 charge per person for each additional person exceeding the maximum number of people for our Cabins and Yurts. You must call us directly to verify whether an added person can be accommodated for your stay.
CANCELLATIONS FOR LODGING:
If you cancel outside of 30 days of your scheduled arrival, you can receive a full refund. If you cancel within the 30 days, there will be no refund issued.
For cancellation if you booked on a third party platform: You must cancel your booking with the external platform first and are only eligible to receive a full refund depending on the settings of that particular platform for that particular lodging type.
We do not offer refunds for any travel-related issues that may arise during your trip out. We recommend purchasing travel insurance to cover inclement weather, airplane reservation cancellations, and other unforseen circumstances.
CHANGING RESERVATION DATE: Date changes may not always be possible, but we try to accommodate guests as we are able. If you call to change the date of your reservation more than once there will be an added fee of 15% of the total reservation added to the updated reservation. We do NOT allow for date changes within 7 days of the reservation date.
COOKING: Each cabin is furnished with an assortment of cooking and dining ware for your enjoyment. It is your responsibility to clean these items. If they are found dirty on departure an additional $25 will be added to your account.
HOUSEKEEPING: A one time charge of $25.00 is added to every booking. This is for the housekeeping done after your stay. Housekeeping doesn’t come by during your stay, but is available 9am-3pm while on property for towel or sheet exchange or to bring any extra supplies that are requested.
We ask at checkout to wash all dishes that were used and to put any trash bags that were used on your porch. Otherwise additional fees will be added. Additional Fees include: Unwashed Dishware +$25
***We’ve recently run into an issue with too many guests ruining hand towels, bath towels, and bed sheets with makeup, dirt, and stains that cannot be removed. Due to the volume in materials we’ve had to donate and replace, we will be charging a $15 Towel/Sheet fee for any damages that cannot be removed. We do provide a makeup towel and several colored towels we encourage guests to use instead.
DAMAGES: All guests are held liable to the Lodging & Park Guidelines and Rules that were received at check-in. A repair charge will be assessed for any damages incurred beyond normal wear and tear. It is at our discretion to add additional charges to reservations if the lodging is left in poor condition or if there are damages after a stay.
QUIET HOURS: Please be respectful to your neighbors. Quiet hours are from 10p.m. to 7a.m. If quiet hours are violated a fee may be incurred.
AFTER HOURS: We are available after hours, but only by phone at the number you will receive the texted self-checkin instructions from. We request that only immediate, pressing issues be addressed using it. We do not usually have staff available after 4pm unless it’s an emergency.
NO HOUSE PARTIES: We understand that for special occasions guests may book multiple units and visit with other members of the same group staying in other units near them. No house parties or loud music are allowed on property and we ask guests to respect social distancing measures.
SMOKING/ODORS: If evidence of smoking or incense burning are found, a charge of $250 will be added to your account. This includes tobacco products and marijuana in any cabins or yurts except our 8420 yurt. We also ask not to cook foods with strong, offensive odors during your stay.
PET FEES: For cabins, the one-time pet fee is $50 for the first dog and $25 for an additional dog. For yurts, it’s a one-time fee of $25 per dog. *Only dogs are allowed -any size or breed -but no cats. Dogs must be kept on a leash every time when being taken on property (please clean up after your pets). There may be other dogs and guests onsite -you are responsible for any incidents that occur with your dog. A $25 Pet Disclosure/Liability Fee can be applied for guests who bring animals on property and do not let us know.
ALCOHOL: We serve alcohol at the Basecamp Bar located above the main lodge. When having a liquor license, it is prohibited for guests to bring outside liquor into and onto the property. If any alcohol is found additional fees will be charged. Do not leave empty cans or glass bottles on the ground.
LOST/STOLEN KEYS: When a key goes missing we reach out to the former guest to try and locate where it was placed. If a guest fails to communicate to us where they put the key or they lose the key upon checkout a $65 Missing Key Fee may be applied. If we do not hear back from a guest at all or it appears the key was intentionally stolen for any reason a $150 Stolen Key Fee may be charged to cover the cost of changing locks.
ADD-ONS: No outside structures (including hammocks, tents, or beach umbrellas) are permitted on property alongside lodging.
ACTIVITIES: All activities at the park must be booked separately and are not included with your lodging.
WILDLIFE: Please remember we are in bear country -do not leave trash outside. Any damages caused by wildlife onto guests’ personal belongings are not the responsibility of the park property. We ask that you respect local wildlife in the area -do not feed the animals. Please do not leave trash on the ground.
LARGE GROUP STAYS: Buy-outs of lodging may be required for large party bookings of multiple units.
Just as a reminder, due to the fact that we are conveniently located right off the highway, there is potential for traffic sound.